The Role of Inferential Accuracy in Performance Rating
指出，绩效评级改进的障碍不在于观察，而在于评级者的推断准确性及其依赖的认知过程和内隐理论。
The presence of shared implicit theories of performance is used in explaining the failure of behavioral anchors to improve performance ratings. It is proposed that efforts to improve rating accuracy also will be hampered by a preoccupation with observation. Instead, attention needs to be focused on the inferential accuracy of the rater and the cognitive processes and implicit theories upon which raters rely.