Perceived fairness of web‐based applicant screening procedures: Weighing the rules of justice and the role of individual differences
通过政策捕捉实验，研究了五个公正特征（一致性、表现机会、复议机会、反馈及时性和决策主体）对应聘者公平感的影响，发现一致性最重要，且性别、责任心和求职经历有调节作用。
Abstract Four previously established characteristics of procedural justice (consistency, opportunity to perform, reconsideration opportunity, and feedback timeliness) and one additional characteristic (automated versus human decision agent) were manipulated in a policy‐capturing design to examine their relative importance in predicting fairness perceptions in a Web‐based applicant‐screening context. Results showed that all five justice characteristics influenced fairness perceptions and that a hierarchy of importance among the characteristics existed, with consistency weighted most heavily, followed by opportunity to perform. Gender, conscientiousness, and job application experience moderated the effects of several of these characteristics in predicting fairness perceptions. Implications and future research directions are discussed. © 2004 Wiley Periodicals, Inc.