Key success factors: Test of a general theory in the mature industrial‐product sector
研究检验了不同行业的关键成功因素不同，且企业优势与这些因素匹配时绩效更好的假设。通过六行业专家小组评分，结果与假设高度一致，并表明企业盈利能力取决于其优势是否匹配行业特定的关键成功因素。
Abstract This study tests the suppositions that (1) industries differ in their key success factors, and (2) firms whose strengths match those factors will perform well. A typology of mature industrial‐product industries, classified according to their core technology and transaction complexity, allows very strong prediction of key success factors in differing contexts. The ratings of key success factors by expert panels in six industries were in extremely close agreement with the hypotheses. Another set of expert panels in the six industries provided additional data which strongly indicated that firm profitability depends on having strengths that match the industry'S particular key success factors.