Narrative Networks: Patterns of Technology and Organization
提出叙事网络概念，用于描述技术使用模式，并分析信息通信技术模块化如何影响组织形式，对研究技术与组织关系的学者有参考价值。
This paper introduces the narrative network as a device for representing patterns of “technology in use.” The narrative network offers a novel conceptual vocabulary for the description of information and communication technologies (ICTs) and their relationship to organizational forms. We argue that as ICTs have become increasingly modular and recombinable, so have organizational processes and forms. The narrative network draws on concepts from structuration theory, actor network theory (ANT), and the theory of organizational routines. A narrative network expresses the set of stories (performances) that have been, or could be, generated by combining and recombining fragments of technology in use. This paper discusses how thinking of technology and organizations as narrative networks influences our understanding of design.