The Grammars of Trust: A Model and General Implications
提出信任可被概念化为四种有序形式,由信任双方相互依赖的性质决定,并探讨了不同形式下风险与缓解机制。
In this article we contend that trust can be conceptualized as four distinct and ordered forms—shallow dependence, shallow interdependence, deep dependence, and deep interdependence—determined by the nature of the interdependence between trusting parties. We argue that both the risks that trusting parties assume and the mechanisms for mitigating those risks emerge as a function of the form of interdependence in the relationship. By reviewing research in which trust is a central component, we illustrate the elements of this model and examine its implications.