A New Model of Work Role Performance: Positive Behavior in Uncertain and Interdependent Contexts
提出工作角色绩效的新模型，将任务、团队成员和组织成员行为与熟练性、适应性和主动性交叉分类，得到九个子维度，并通过多源数据验证了这些区分。
We propose that interdependence in a work context determines to what extent work roles are embedded within a broader social system and, further, that uncertainty determines whether work roles can be formalized or whether they emerge through adaptive and proactive behavior. Cross-classification of task, team member, and organization member behaviors with proficiency, adaptivity, and proactivity produced nine subdimensions of work role performance. Ratings from 491 supervisors from 32 organizations and self-ratings from employees in two organizations (n's = 1,228 and 927) supported the proposed distinctions. Self-reports of proactivity were positively correlated with two external measures of proactivity.