The Evaluation of Work Organization Change
提出评价是一种社会活动，需考虑不同参考框架，基于交换概念构建新评价方法，并通过两个案例验证，指出该方法有助于理解工作组织变革结果但尚需完善。
In this paper we argue that evaluation is a social activity, and as a consequence we must take account of different frames of reference in evaluation. Following a review of the organizational effectiveness literature a new approach to evaluation based upon the notion of exchange is proposed. This approach is used to analyze the results of two case studies. We conclude that the approach allows us to develop an understanding of the results of work organization change but that it remains provisional in form and requires further elaboration.