High-Performance Work Systems and Organizational Performance: The Mediating Role of Internal Social Structure
研究提出理论框架,说明内部社会结构如何中介高绩效工作系统与组织绩效的关系,发现高绩效工作系统通过促进网络联系、互惠规范等提升财务和可持续绩效。
This study provides a theoretical framework illustrating how the internal social structure of the organization can mediate the relationship between high-performance work systems (HPWS) and organizational performance. HPWS positively influence the internal social structure by facilitating bridging network ties, generalized norms of reciprocity, shared mental models, role making, and organizational citizenship behavior. Although HPWS are conceptualized as a system of human resource (HR) practices, each category ofHRpractices has a differential relationship with the mediating variables. HPWS lead to (a) financial performance via administrative efficiency and (b) sustainable performance via flexibility arising from the coordination and exploitation of knowledge resources.