高绩效工作系统与组织绩效:内部社会结构的中介作用

High-Performance Work Systems and Organizational Performance: The Mediating Role of Internal Social Structure

JOURNAL OF MANAGEMENT · 2005
被引 668
人大 AFT50ABS 4*

中文导读

研究提出理论框架,说明内部社会结构如何中介高绩效工作系统与组织绩效的关系,发现高绩效工作系统通过促进网络联系、互惠规范等提升财务和可持续绩效。

Abstract

This study provides a theoretical framework illustrating how the internal social structure of the organization can mediate the relationship between high-performance work systems (HPWS) and organizational performance. HPWS positively influence the internal social structure by facilitating bridging network ties, generalized norms of reciprocity, shared mental models, role making, and organizational citizenship behavior. Although HPWS are conceptualized as a system of human resource (HR) practices, each category ofHRpractices has a differential relationship with the mediating variables. HPWS lead to (a) financial performance via administrative efficiency and (b) sustainable performance via flexibility arising from the coordination and exploitation of knowledge resources.

人力资源管理组织行为组织绩效社会结构