Convergence and Upheaval: Managing the Unsteady Pace of Organizational Evolution
研究了在动荡环境中成功、平庸和失败企业如何通过渐进式变革与间断性转型来应对竞争，揭示了组织惯性的根源及高管团队在推动变革中的作用。
What distinguishes between success and failure as organizations respond to turbulent environments? This article demonstrates that the most successful firms evolve through periods of incremental change, punctuated by discontinuous, organization-wide transformations. While the most successful firms initiate these strategic reorientations prior to competition, mediocre firms initiate these changes only after performance crises, and failing firms are caught by inertia and never initiate reorientations. This article discusses the roots of organization inertia, the necessity for both convergent and frame-breaking change, and the role of the senior management team in initiating and implementing frame-breaking change.