外包知识型服务中的供应组合集中度

Supply Portfolio Concentration in Outsourced Knowledge-Based Services

ORGANIZATION SCIENCE · 2012
被引 58
人大 AFT50UTD24ABS 4*

中文导读

研究企业外包组合在供应商间的集中度影响因素,基于专利法律服务数据发现,当外包工作需更多企业特有知识、项目间关联度高、外包依赖强、项目领域窄且技术动态性低时,集中度更高。

Abstract

In the extant vertical integration literature, the question of how a firm's portfolio of outsourced work is managed across suppliers has been relatively understudied. We seek to advance this area of research by examining factors that influence how concentrated the firm's outsourcing is among its set of suppliers. Using data on the outsourcing of patent legal services, we find empirical evidence that outsourced knowledge-based service work is concentrated in the hands of fewer suppliers when (1) it requires greater firm-specific knowledge, (2) there is a higher level of interrelatedness across outsourced projects, (3) the firm's reliance on outsourcing is high, (4) its outsourced projects are focused on a narrower (capability) domain, and (5) the technological dynamism of this domain is low. Our study suggests that examining portfolio-level phenomena in outsourcing is a useful complement to the predominant focus on transaction-level outcomes in prior research because it provides insights into how firms manage trade-offs across their entire set of outsourced projects.

外包知识管理产业组织服务管理企业战略