Responding to competing strategic demands: How organizing, belonging, and performing paradoxes coevolve
通过纵向实时研究一家电信公司,揭示了管理者如何应对市场与监管要求之间的组织悖论,以及该悖论如何影响管理者的归属和绩效悖论,并随时间从防御性反应转向主动性反应。
This article develops an empirically grounded process model of how managers in organizations respond to coexisting paradoxical tensions. With a longitudinal real-time study, we examine how a telecommunications firm copes with an organizing paradox between market and regulatory demands and how this paradox influences belonging and performing paradoxes for managers. These paradoxes coevolve over time as managers shift from defensive responses that attempt to circumvent paradox to active responses that accept and work within paradox. Our process model clarifies the recursive relationship between different kinds of paradox, the cumulative impact of responses to paradox over time, and the way that responses to paradox become embedded in organizational structures.