激励生命周期

Incentive Life-cycles

ADMINISTRATIVE SCIENCE QUARTERLY · 2012
被引 72
人大 A+FT50UTD24ABS 4*

中文导读

研究新激励制度下员工如何通过生产性学习和对抗性学习影响企业与员工的价值分配,基于波兰商业银行13个月数据发现激励效果存在生命周期。

Abstract

In this paper, we study the individual and organizational learning mechanisms leading to the evolution of the division of value between economic actors under a given contractual arrangement. Focusing on the division of value between a firm and its employees, we theorize that following a change in the organizational incentive structure, employees learn, over time and with experience, how to be more productive under the implied objectives of the incentive regime, as well as how to game or exploit it. Results, based on outlet-level data from a Polish commercial bank over a 13-month period, show that the bank outlets’ value creation (sales revenue from primary loans) and value appropriation (the sum of outlet employees’ monthly bonus) both increased, at a decreasing rate, over time as outlet employees gained experience under the new incentive regime. In parallel, the bank’s share (the percentage of value created by outlets retained by the bank) increased at first, then, after reaching a plateau, decreased continuously, indicating that the ability of the incentive regime to induce the intended results evolved, giving rise to an incentive life-cycle. In exploring the underlying micromechanisms, we found strong quantitative and qualitative evidence for the presence and relative paces of productive and adverse learning in bank outlets, as well as for the role of prior experience. This is the first empirical study to show that individual and organizational learning processes can influence the evolution of the division of value between economic actors.

组织学习激励设计价值分配银行绩效员工行为