Teams: Panaceas or Prescriptions for Improved Performance?
区分了技术专长、自我管理和自我领导三种团队属性，评估它们对成本、价值和创新三方面组织绩效的贡献，并强调团队建立和维护的开发成本，提出基于属性和绩效目标的团队发展模型。
This paper addresses the contribution of teams to organizational performance. It distinguishes between three types of team attributes: technical expertise, self-management, and self-leadership, reviewing each attribute and assessing its relative contribution to three aspects of organizational performance: cost, value, and innovation. The paper also addresses the issue of the relatively neglected factor of the development costs of establishing and maintaining such groups and advocates a more rigorous approach to making a cost/benefit analysis before instituting teams. Finally, the paper advances a model of team development based on team attributes and performance objectives. Overall, therefore, this paper advances a classification of team attributes which is intended to facilitate team design and development, and which is potentially applicable to all teams in organizations.