The Design and Activation of Self-Regulating Work Groups
综述了组织中自我管理工作群体的文献,构建了其实施与运作过程的模型,识别了任务、组织和人员方面的前提条件,并提出了设计特征与激活机制。
This paper reviews the literature on self-managing work groups as implemented in organizations, and briefly reviews relevant laboratory and other non-SR WG research. A model is developed exploring the processes of SR WG implementation and operation. Task, organization, and personnel preconditions to implementation are identified, including appropriate expectations by managerial personnel. Design features should include heterogeneous composition and minimal status differences. Activation mechanisms are thought to smooth the way for the successful group, which exhibits the positive process criteria of variety in group member responses, coordination of members, and commitment to group success.