CEO的矛盾心态与对战略问题的回应

CEO Ambivalence and Responses to Strategic Issues

ORGANIZATION SCIENCE · 2009
被引 148
人大 AFT50UTD24ABS 4*

中文导读

研究了CEO对战略问题同时持有正面和负面评价(矛盾心态)时,组织如何采取行动。基于对104位德国CEO在2004年欧盟扩大事件中的调查,发现矛盾心态且两种评价都强烈时,组织更可能采取行动,且行动范围更广、更新颖、风险更高。

Abstract

We examine how executives' ambivalent evaluation of a strategic issue relates to organizational actions taken in response. Ambivalence occurs when a decision maker evaluates an issue as simultaneously positive and negative, a state that has received scant attention in organizational research. We integrate findings in social psychology with the behavioral theory of the firm to suggest how executives' ambivalence prompts wider and more vigorous search for action responses and enables broader participation. Data from a two-wave survey of 104 German CEOs who evaluated the enlargement of the European Union in 2004 and reported their organizations' responses show that organizations whose CEOs evaluated the event as both positive and negative were more likely to take action when both evaluations were also strongly held. The reported actions were also of greater scope, novelty, and riskiness. The study contributes to research on organizational decision making by theorizing the role of top executives' ambivalence and by providing a first systematic test of how ambivalence affects responses to strategic issues.

组织决策高管认知战略管理行为理论