管理外包以发展业务:在中国共享有效商业实践的目标相互依赖

Managing outsourcing to develop business: Goal interdependence for sharing effective business practices in China

HUMAN RELATIONS · 2010
被引 16
人大 AFT50ABS 4

中文导读

研究中国外包伙伴如何通过合作目标共享有效实践来提升业务绩效,发现合作目标促进开放讨论,进而推动业务发展。

Abstract

Outsourcing partners have the potential to learn from each other by discussing effective practices and to use these discussions to improve their business performance. However, there are significant barriers to trusting, open, and integrative communication. Results from 95 largely domestic outsourcing partnerships in China support the hypotheses that cooperative, but not competitive or independent, goals are a foundation upon which partners share their effective practices openly and directly with each other and that this kind of discussion promotes improved business results. Specifically, the structural equation analysis supported the reasoning that cooperative goals foster open discussion of effective practices that, in turn, results in business development. Findings were interpreted as providing support that cooperative interdependence is a foundation for effective interaction and learning between outsourcing partners in China and perhaps in other countries as well.

外包知识管理商业合作中国管理