多团队研发项目中的团队间协调、项目承诺与团队合作:一项纵向研究

Interteam Coordination, Project Commitment, and Teamwork in Multiteam R&D Projects: A Longitudinal Study

ORGANIZATION SCIENCE · 2004
被引 604
人大 AFT50UTD24ABS 4*

中文导读

对欧洲汽车行业一个39个团队、历时36个月的产品开发项目进行纵向调查,发现团队间协调、项目承诺和团队合作质量能预测项目后期的团队绩效,可作为早期预警指标。

Abstract

Organizations increasingly set up multiteam projects for the development of highly complex products. While team research has emphasized the importance of team-internal processes for smaller scale projects, we know little about collaborative processes (especially between teams) in such large-scale projects. This study utilizes a multi-informant longitudinal research design on a product development project (39 teams, 36 months) in the European automotive industry investigating collaboration between and within teams. The results of the study demonstrate that interteam coordination, project commitment, and teamwork quality as rated by the team members at Time 1 (Month 12; end of concept phase) are significantly correlated to project managers’ ratings of overall team performance at Time 3 (Month 36; end of project). The process variables measured at Time 2 (Month 24; end of design phase) display generally weaker correlations with team performance at Time 3. Multiple regression analyses further detail the effects of collaborative processes within and between teams on different measures of team performance (i.e., overall performance, quality, budget, schedule). The results show that collaborative processes during the project have predictive properties in regard to later team performance and can serve as early warning indicators. Furthermore, the results of this study provide support for our hypotheses predicting positive relationships between interteam coordination, project commitment, and teamwork quality. Theoretical and practical implications of this study are discussed.

团队合作项目管理产品开发汽车行业组织行为