Leader framing and follower sensemaking
研究了挪威电信公司Telenor在2002年底裁员后,技术驱动的流动员工如何对事件进行意义建构,发现缺乏地理社会边界导致员工形成相反解读。
Alternative workplaces are increasingly prevalent, combining flexible work practices, open landscape settings and a variety of acceptable working locations, especially for technology-enabled workers. In this article we examine the sensemaking response of technology-enabled, nomadic workers to the firm’s downsizing event at Telenor, Norway’s premier telecom company, in late 2002. We find two opposite interpretations of the firm’s employee database efforts and project-based structure emerge after the downsizing event. Our findings suggest the lack of geosocial boundaries in the organization influences sensemaking. Nomadic workers adopt frames that drive their interpretations and actions idiosyncratically. We suggest further research is needed to understand the influence of alternative work-places on patterns of behavior and human processes.