更聪明的任务分配还是更努力:激励对团队绩效的影响

Smarter Task Assignment or Greater Effort: The Impact of Incentives on Team Performance

Economic Journal · 2009
被引 82
人大 AABS 4

中文导读

通过实验研究团队激励对绩效的影响,发现财务激励既提高了个人努力,也促使管理者将高效工人重新分配到激励任务,且任务分配对整体结果的贡献更大。

Abstract

We use an experiment to study the impact of team-based incentives, exploiting rich data from personnel records and management information systems. Using a triple difference design, we show that the incentive scheme had an impact on team performance, even with quite large teams. We examine whether this effect was due to increased effort from workers or strategic task reallocation. We find that the provision of financial incentives did raise individual performance but that managers also disproportionately reallocated efficient workers to the incentivised tasks. We show that this reallocation was the more important contributor to the overall outcome. Copyright © The Author(s). Journal compilation © Royal Economic Society 2009.

团队激励任务分配个人绩效团队绩效