“A GEM” for increasing the effectiveness of diversity training
针对企业对多样性培训投入大但效果存疑的问题，提出A.G.E.M.框架（方法、目标、高管承诺、强制参与），帮助HR领导者通过知识转移、技能发展和问责制实现变革性行为改变。
Abstract Questions about diversity training's utility and effectiveness remain despite its widespread use and the significant investments many firms make in such training. As a result, some HR practitioners have doubts about its relevance in the workplace. In this paper, we envision a future state of diversity training whereby diversity is embedded into work practices and programs through direct knowledge transfer, continuous skill development, and accountability for learning. We recommend four specific guidelines that HR leaders can follow to achieve this “future state” called A.G.E.M.—Approach, Goals, Executive Commitment, and Mandatory Attendance. We suggest that following the A.G.E.M. approach will lead to the kind of transformative behavioral changes required for effective diversity training programs.