管理者的神秘魅力

Managerial Mystique

JOURNAL OF MANAGEMENT · 2011
被引 13
人大 AFT50ABS 4*

中文导读

研究发现,成功管理者常被赋予神秘特质,如预见未来或吸引听众,这种神秘感源于观察者的魔法思维。当成功缺乏明显原因时,人们更倾向于认为管理者有远见,并渴望与其接触。

Abstract

Successful businesspeople are often attributed somewhat mystical talents, such as the ability to mesmerize an audience or envision the future. We suggest that this mystique—the way some managers are perceived by observers—arises from the intuitive logic that psychologists and anthropologists call magical thinking. Consistent with this account, Study 1 found that perceptions of a manager’s mystique are associated with judgments of his or her charismatic vision and ability to forecast future business trends. The authors hypothesized that mystique arises especially when success is observed in the absence of mechanical causes, such as long hours or hard-won skills. In Study 2, managers who succeeded mysteriously rather than mechanically evoked participants’ attributions of foresight and their expectations of success at visionary tasks yet not at administrative tasks. The authors further hypothesized that as mystique is assumed to spread through contagion, observers desire physical contact with managers who are attributed mystique and with these managers’ possessions. Study 3 found that managers described as visionary as opposed to diligent are judged to be charismatic and ultimately magnetic. The authors discuss the implications of these judgment patterns for the literatures on perception biases and impression management in organizations.

社会心理学组织行为学管理认知印象管理