同事与上级对管理效能的两两比较评估

PAIRED COMPARISON EVALUATIONS OF MANAGERIAL EFFECTIVENESS BY PEERS AND SUPERVISORS

PERSONNEL PSYCHOLOGY · 1982
被引 23
人大 AABS 4*

中文导读

研究通过两两比较法评估储蓄贷款协会分行经理的管理效能,发现同事与上级的评估高度一致,且评估结果能预测晋升决策,同时揭示了上级间对管理效能决定因素的不同看法。

Abstract

Paired comparison evaluations were solicited for a relatively small group ( N = 20) of savings and loan association branch managers. Peer evaluations were obtained from 16 of these managers; supervisory evaluations were obtained from 4 officers. Inter‐judge agreement (both within and between groups) was high. Further, this agreement extended beyond the derived paired comparison score to certain independently measured psychological characteristics of the persons evaluated. The peer‐generated evaluations assisted the officers in making acceptable promotional decisions. In addition, discussion by the 4 officers of differences between their independently made evaluations made explicit a previously covert but potentially important difference in perspective about the determinants of managerial effectiveness. Ratings assigned by one officer reflected his implicitly heavy weight to human relations skill as a component of branch manager effectiveness; those assigned by the other 3 tended to give more weight to knowledge about financial matters related to the savings and loan industry.

管理心理学绩效评估组织行为学金融行业