Understanding learning strategies in the workplace: A factor analytic investigation
本研究验证了教育文献中的学习策略量表在组织情境中的适用性，通过对628名呼叫中心员工的调查，发现六因素结构（包括认知和行为策略）最能代表工作场所的学习策略。
The aim of this study was to validate a scale of learning strategies, as derived from the educational literature, in an organizational context. Participants were 628 call centre employees. Both exploratory and confirmatory factor analyses suggested that a six‐factor structure most accurately represented the learning strategies examined. Specifically, three cognitive (extrinsic work reflection, intrinsic work reflection, reproduction) and three behavioural strategies (interpersonal help seeking, help seeking from written material, practical application) were found.