Influences of Organizational Culture on Learning in Public Agencies
本文探讨组织文化如何影响公共机构的学习，指出文化在解释模糊数据、问题情境和不确定技术时起关键作用，数据越模糊，文化对学习方向的影响越大。
This article examines an underappreciated influence on organizational learning: the culture of the organization. Because organization culture informs the sense making and interpretation of the kinds of ambiguities seen in puzzling data, problematic situations, uncertain program technologies, and obscure links between problems and it may be useful to consider some particular ways that culture guides learning. Culture provides a reservoir of organizational meanings against which results, experience, and performance data are interpreted and inquiries about changes in procedures and program technologies can proceed. The more equivocal the data or technologies, the more influence the culture is likely to have in shaping the course of learning. The examples given in the article suggest this pattern and offer a basis for a model of the influences that culture has on learning in public organizations.