The Differential Effects of Software Training Previews on Training Outcomes
通过143名员工的实地实验，研究了乐观型与务实型软件培训预览对学习、满意度和培训后反应的不同影响，并考察了个人差异和中介因素的作用。
A field experiment of 143 employees explored the effects of realistic versus optimistic computer training previews on trainee learning, satisfaction, and post-training reactions. We argued that optimistic previews would result in enhanced outcomes during the training program, while realistic previews would result in enhanced post-training reactions. The effects of relevant individual differences (i.e., cognitive playfulness and software efficacy beliefs), and mediating factors (i.e., attention to ones performance evaluation and flow) were also examined. The results showed some support for our expectations.