公共价值观与公共服务动机

Public Values and Public Service Motivation

The American Review of Public Administration · 2012
被引 128 · 同刊同年前 9%
ABS 3

中文导读

研究了公共价值观与公共服务动机的概念和实证关系,基于501名公共管理者的调查发现两者相关但无法完全整合,建议两个领域应更关注概念重叠与差异。

Abstract

The literatures on public values (PV) and public service motivation (PSM) both address whether public service delivery is driven by something more than self-interest. They have developed separately, although they can benefit from insights developed by the other, and this article discusses conceptual and empirical relationships between them. Based on a survey of 501 public managers, we find that PSM and PV are associated empirically, but not in a manner allowing total integration. The conceptual discussion reveals how the two concepts cannot be totally separated, as values can be motivating and motivation is often oriented toward something desirable (e.g., values). This suggests that neither total separation nor integration is a fruitful strategy. Given that the concepts are related, the literatures may benefit from more awareness of the conceptual overlaps and differences.

公共管理公共服务动机公共价值观组织行为公共部门