消费者多目的地出行链选择中的行程配置

Travel Configuration on Consumer Trip-Chained Store Choice

Journal of Consumer Research · 2004
被引 45
FT 50UTD 24ABS 4★

中文导读

基于参考依赖理论,预测消费者在等距出行链中更偏好目的地更聚集且离起点更远的配置,并通过两个实验验证了这一假设。

Abstract

We predict that in evaluating alternative equidistant trip chains (i.e., the combining of multiple destinations into a single outing), consumers will choose trip chains where destinations are more clustered (i.e., closer to each other) and further from the origin over equidistant trip chains where destinations are less clustered but closer to the origin. This prediction is based on the assumptions of diminishing marginal sensitivity and reference-point dependence postulated by reference-dependent theory. Results of the first experiment provide support for this prediction. Results of the second experiment provide evidence that trip-chain configuration affects route choice via both facets of reference-dependent theory.

消费者行为出行链选择参考依赖理论零售选址