调节焦点对选择性信息处理的影响

Effect of Regulatory Focus on Selective Information Processing

Journal of Consumer Research · 2012
被引 113
FT 50UTD 24ABS 4★

中文导读

研究发现,在高信息负荷下,促进焦点个体更依赖正面信息,预防焦点个体更依赖负面信息;低信息负荷下则相反,这影响品牌评价。

Abstract

Individuals tend to selectively rely on information consistent with their attitudes or decisions. In this research, we examine the possibility that regulatory focus influences selective information processing. We find that individuals selectively rely on information consistent with their regulatory orientation under high (vs. low) information load. Specifically, under high information load, relative reliance on positive (vs. negative) information is greater for promotion-focused (vs. prevention-focused) individuals. Consequently, when information load is high, promotion-focused (vs. prevention-focused) individuals have higher brand evaluations. Under low information load, individuals also rely on information inconsistent with their regulatory orientation. Specifically, under low information load, relative reliance on positive (vs. negative) information is greater for prevention-focused (vs. promotion-focused) individuals. As a result, when information load is low, prevention-focused (vs. promotion-focused) individuals have higher brand evaluations.

消费者行为信息处理调节焦点理论品牌评价