Emotional intelligence, job insecurity, and psychological strain among real estate agents: a test of mediation and moderation models
研究了232名房地产经纪人的情绪智力如何通过工作不安全感影响心理压力，发现情绪智力高时工作不安全感对心理压力的影响反而更强。
We develop two models of the relationships between emotional intelligence (EI), job insecurity, and psychological strain. The moderation model suggests that EI reduces psychological strain by helping individuals cope with job insecurity when it arises. The mediation model suggests that EI reduces psychological strain by enabling individuals to conserve resources, thereby reducing their experience of job insecurity. Our results, based on a sample of 232 real estate agents, show that job insecurity mediates the relationship between EI and psychological strain. Contrary to what the moderation model suggested, the positive relationship between job insecurity and psychological strain was found to be stronger when EI was higher. Overall, the results provide more nuanced insights into the role of EI in psychological strain.