Coming with Baggage: Past Rejections and the Evolution of Market Relationships
研究过去被拒绝的经历如何影响市场关系演变,发现拒绝既有信息筛选作用,也会引发负面情绪,导致被拒方回避与拒绝方交易。基于猎头公司候选人的纵向数据与访谈验证。
We examine the role of past rejections in the evolution of market relationships. We identify a theoretical tension between the informational benefits and the negative affect resulting from interactions in which one actor rejected another. Rejection can help select future mutually beneficial transactions, but it can also trigger negative affect and lead rejected actors to decline exchange opportunities with those who rejected them in the past. We test this theory with longitudinal data on candidates considered by an executive search firm, using insights from fieldwork and interviews to understand better what motivates the parties’ reactions to being rejected. This paper contributes to research on relationship evolution and highlights the importance of handling rejection in market interactions.