‘I didn't feel like I was alone anymore’: evaluating self‐organised employee coping practices conducted via Facebook
研究采访了一家反工会美国零售企业的一线员工，探讨他们通过自建Facebook群组应对工作压力的方式，发现这种自组织群组扩展了员工的应对策略，增强了员工韧性。
The long‐term fracturing of the labour movement has led to increased attention to employee coping practices under new management practices and labour processes. However, the literature caters little for the recent rise of employees taking to social networking sites ( SNSs ), such as F acebook, to find ways to cope with the pressures of contemporary employment. To explore the self‐organised coping qualities of SNSs , interviews were conducted with front line workers, employed by a large anti‐trade union US retailer, who contribute to a self‐organised F acebook group set up as a place for fellow employees to deal with collective employment‐related problems. The main findings suggest employee self‐organised F acebook groups represent an important development and extension to the coping practices available to individual and groups of employees. The main implication of the findings is that F acebook groups appear to strengthen and widen the options for employee resilience in an age of continuing trade union retreat.