The association between organizational culture and the use of management initiatives in the public sector
研究了公共部门组织中组织文化(结果导向、注重细节、尊重员工、创新)与活动管理、全面质量管理、员工授权使用之间的关系,发现公共部门使用前两者低于私营部门,而员工授权使用程度相似。
Abstract This paper examines the association between five factors in O'Reilly et al. (1991) Organizational Culture Profile and the use of Activity Management (AM), Total Quality Management (TQM) and Employee Empowerment within public sector organizations. The results show that the use of AM and TQM is lower in public sector organizations than in their private sector counterparts, and is facilitated by an organizational culture of Outcome Orientation and Attention to Detail. The extent of use of Employee Empowerment is similar across the two sectors, and is facilitated when public sector organizations exhibit higher Respect for People and Innovation.