THE IMPACT OF PRIVATE AND PUBLIC FEEDBACK ON WORKER PERFORMANCE—EVIDENCE FROM THE LAB
通过实验室实验比较私人反馈和公开认可对工人绩效的激励效果,发现两种反馈均能提升绩效,且能力与积极的中期反馈有增强作用,竞争偏好仅在低趣味任务中显著影响绩效。
Previous empirical studies have demonstrated the positive incentive effects of private performance feedback as well as public recognition on work performance. In our laboratory experiments, we directly compare these two feedback schemes. Moreover, we compare their incentive effects across two real‐effort tasks that differ in regard to how interesting the subjects perceive working on them. We find that both feedback schemes lead to performance increases compared to the tasks' respective control treatments. In particular subjects' ability and a positive interim feedback enhance performance. Competitive preferences significantly affect performance only in the less enjoyable and challenging task.