Building Self-confidence and Self-efficacy among Employees in the Iraqis Small and Medium Enterprises (SMES) Based on Business Process Reengineering (BPR) Tools: A Proposal New BPR Model
研究伊拉克中小企业应用业务流程再造工具对员工自信心、自我效能感和动机的影响，基于170份问卷提出一个BPR模型框架。
Iraq is now building its economy and in frastructure and has the potential to build a robust infrastructure based on a solid foundation. BPR could be applied to all business sectors. Iraqi government and businesses could achieve tremendous advantages by adopting BPR. Nowadays, Iraq i's Small and Mediu m Enterprises (SM Es) faces difficult ies in managing and improving the business structure. Many small co mpanies conjectures that the importance of integrate new facilit ies to achieve the required imp rovements in their business needs. BPR tools and simu lations are used in huge company; however, it is also needed by small and med iu m-size enterprises in human resource management in order to strengthen their business operation and management. This study involved the degree of readiness of the Iraqi SMEs for applying BPR tools in managing the business resources, ease of use, usefulness, quality management, employee's self efficacy, self-confidence, and motivation. A quantitative research method was used using a questionnaire survey in order to verify these factors contribute to the use of BPR in the Iraqi SM Es. A total of 170 responses were collected fro m three enterprise companies in Baghdad. A framework of BPR tools in the Iraqi SM Es was produced to help these companies implementing BPR in order to develop emp loyee's motivation, self-efficacy, self-confidence, and quality.