Inventory Management of Medical Consumables in Public Hospital: a case study
通过印尼一家公立医院的案例，识别出医疗耗材库存与配送管理的四个关键因素：资源高效利用、跨部门协作以提升客户服务，为后续优化方案提供基础。
In healthcare service sector, inventory management and distribution has important role in determining its success. Besides medicines, most of hospital inventories are medical devices and consumable goods such as syringe, bandage, and etc. This study is aiming to observe inventory management and d istribution of medical consumables in public hospital and provide solutions for problems that often happened. The methodology of this paper is a case study at a public hospital in Indonesia as developing country. This study is preliminary research, which is future research is to make the optimal scenario of medical consumables inventory and distribution which is can reduce the cost significantly. The result of this paper is there are four most important factor that must be concerned in managing hospital inventory and distribution of medical consumables, efficient use of resources, collaboration with other departments to give customer service imp rovement.