The Practices of Knowledge Creation: Collaboration Between Peripheral and Core Occupational Communities
研究核心(工程师)与边缘(技术文档撰写者)职业社群如何通过借用犹太宗教传统的对话机制(chavruta)创造新知识,揭示其如何跨越地位与权力差异、将职业分工转化为协作。
This study examines how members of core (engineers) and peripheral (technical writers) professional communities are creating new knowledge. Base of field observation and interviews from D ig T el, an innovative technology firm, we explore how specific interaction mechanism, the chavruta , borrowed from Judaic religious tradition, creates dialogical practices that enable technical writers and engineers to capture each other's language and to reflexively create knowledge out of their discourse. We demonstrate how the chavruta enable to bridge status and power and transform occupational differences into collaboration. We provide a theoretical explanation for the way local knowledge created at the chavruta has served as a new context for new knowledge through engineers and technical writers managing three dialogical practices – learning, inquiry, negotiation and knowledge sharing.