Assessing the Performance of Business Unit Managers
基于140位经理样本,研究不同绩效指标在业务单元经理定期评估、奖金决策和职业路径中的作用,发现会计回报指标权重与经理权限相关,且分项和非财务指标在业务单元相互依赖时作用更大。
ABSTRACT Using a sample of 140 managers, we investigate the use of various performance metrics in determining the periodic assessment, bonus decisions, and career paths of business unit managers. We show that the weight on accounting return measures is associated with the authority of these managers, and we document that both disaggregated measures (expenses and revenues), and nonfinancial measures play a greater role as interdependencies between business units increase. The results suggest separate and distinct roles for different types of performance measures. Accounting return measures are used to create the proper incentives for managers with greater authority, while disaggregated and nonfinancial measures are employed in response to interdependencies.