通过职场关系蓬勃发展:超越工具性支持

Flourishing via Workplace Relationships: Moving Beyond Instrumental Support

ACADEMY OF MANAGEMENT JOURNAL · 2015
被引 385 · 同刊同年前 9%
人大 A+FT50UTD24ABS 4*

中文导读

通过定性和定量研究,揭示了积极工作关系的多种功能(如任务协助、友谊、给予他人),并验证了关系功能量表,发现不同功能与员工蓬勃发展指标(如工作满意度、有意义工作、积极情绪)有独特关联。

Abstract

In a series of qualitative and quantitative studies, we developed a model of the functions of positive work relationships, with an explicit focus on the role that these relationships play in employee flourishing. Stories that employees told about positive relationships at work revealed that relationships serve a broad range of functions, including the traditionally studied functions of task assistance, career advancement, and emotional support, as well as less studied functions of personal growth, friendship, and the opportunity to give to others. Building on this taxonomy, we validated a scale—the Relationship Functions Inventory—and developed theory suggesting differential linkages between the relationship functions and outcomes indicative of employee flourishing. Results revealed unique associations between functions and outcomes, such that task assistance was most strongly associated with job satisfaction, giving to others was most strongly associated with meaningful work, friendship was most strongly associated with positive emotions at work, and personal growth was most strongly associated with life satisfaction. Our results suggest that work relationships play a key role in promoting employee flourishing, and that examining the differential effects of a taxonomy of relationship functions brings precision to our understanding of how relationships impact individual flourishing.

积极心理学组织行为学人际关系员工幸福感