手部距离如何影响消费者对说服性传播的反应

How Hand Proximity Impacts Consumer Responses to a Persuasive Communication

Psychology and Marketing · 2016
被引 12
ABS 3

中文导读

研究了手部距离(近或远)如何影响消费者处理广告或产品网站信息,发现手近时更关注细节,手远时更关注整体主题,并影响产品评价和选择。

Abstract

ABSTRACT This research examines the impact of hand proximity (i.e., proximal or distal) on how consumers process the information contained in an advertisement or on a product Web site. Four studies demonstrate that when hands are proximal to that information (e.g., when using a mobile device to view the information), there is more detail‐oriented processing that results in greater attribute recall and a greater amount of attribute‐related thoughts. When hands are distal to that information (e.g., when using a desktop to view the ad or product Web site), there is more holistic, conceptually oriented processing that results in greater thematic recall and more thoughts about the theme. This research also demonstrates that hand proximity can differentially impact choice and product evaluations. Specifically, when hands are proximal consumers prefer ads communicating detailed product information; when hands are distal consumers prefer ads that focus on a theme. Hand proximity effects are driven by the innate tendency to manipulate or inspect an item. The research has important practical implications, given the ubiquity of both hand‐held devices and computers.

消费者行为广告心理学移动营销信息处理