Government Employees’ Organizational Citizenship Behavior: The Impacts of Public Service Motivation, Organizational Identification, and Subjective OCB Norms
基于韩国地方政府雇员的调查数据，研究发现公共服务动机、组织认同、主观OCB规范、任务相互依赖和程序公正显著影响政府雇员的组织公民行为，而工作满意度和分配公正则无显著影响。
This study attempts to provide an increased understanding of the antecedents of public employees’ organizational citizenship behavior (OCB). Using a field survey involving public employees working for Korean local government organizations, the data analyses reveal that public service motivation (PSM), organizational identification, subjective OCB norms, task interdependence, and procedural justice are important antecedents of government employees’ OCB, even after partialling out the common method variance, whereas job satisfaction and distributive justice are not.