质量声誉

Reputation for Quality

Econometrica · 2013
被引 166
人大 A+FT50ABS 4*

中文导读

构建了一个企业声誉模型,将声誉直接解释为市场对产品质量的信念,分析不同消费者学习方式下投资激励如何随声誉变化,并推导出声誉动态的均衡结果。

Abstract

We propose a new model of flrm reputation that interprets reputation directly as the market belief about product quality. Quality is persistent and is determined endogenously by the flrm’s past investments. We analyse how investment incentives depend on the flrm’s reputation and derive implications for reputational dynamics. We consider three types of consumer learning. When consumers learn about quality through good news, investment incentives are decreasing in reputation, leading to a unique work-shirk equilibrium and convergent dynamics. When consumers learn through bad news, investment incentives are increasing in reputation, leading to a continuum of shirk-work equilibria and divergent dynamics. Finally, when consumers learn through Brownian news and the cost of investment is low, incentives are hump-shaped but a work-shirk equilibrium exists and is essentially unique.

企业声誉产品质量投资激励消费者学习