压力对消费者储蓄与支出的影响

The Effect of Stress on Consumer Saving and Spending

Journal of Marketing Research · 2016
被引 182
FT 50UTD 24ABS 4★

中文导读

研究压力如何影响消费者储蓄和支出,发现压力下消费者会策略性地分配资源以获取控制感,表现为增加储蓄或购买必需品。

Abstract

In examining how stress influences consumer saving and spending, the authors propose that consumers who experience a stressful situation allocate their resources strategically to gain control of their environment. A series of studies shows that this strategic allocation of resources occurs in two ways. Consumers experiencing stress may show increased saving behavior, which assures them that monetary resources will be available when needed. Alternatively, consumers experiencing stress may show increased spending behavior, directed specifically toward products that the consumer perceives to be necessities and that allow for control in an otherwise uncontrollable environment. This conceptualization and the related findings can inform assessments of when stress will lead to beneficial or impulsive consumer behaviors.

消费者行为市场营销心理学经济学