主导权、议价能力与服务平台的绩效

Dominance, bargaining power and service platform performance

Journal of the Operational Research Society · 2015
被引 13
ABS 3

中文导读

研究了酒店与服务平台(如携程)之间的合同关系,发现批发价合同总能协调系统,并分析了议价能力对利润分配的影响,为双方合作提供决策参考。

Abstract

In this paper we study the relationship between a firm (hotel) and a service platform (Ctrip.com). We start with a newsvendor hotel facing two kinds of customers. D-customers order the room directly from the hotel front desk; C-customers order the room through Ctrip.com. Ctrip.com charges the hotel while introducing its members to the hotel. The hotel decides how many rooms are allotted to Ctrip.com to achieve optimal profit. We consider the situation where one party’s demand cannot be observed by another, and study the commonly used wholesale price contract. Interestingly, the contract can always coordinate the system. We then investigate the influence of bargaining power on the profit division under situations where Ctrip.com and hotel, respectively, dominate the system, and find that increasing (or decreasing) a party’s bargaining power without considering the other does not necessarily benefit (or damage) the first party. Further, we discuss how the parties choose dominance and appropriate bargaining power to make a trade-off for better cooperation. An interesting phenomenon is that bargaining power for each party can be identical when any party dominates the system. We also propose a threshold at which the wholesale price contracts can always be the Pareto optimal for the channel.

酒店管理平台经济供应链协调议价能力