能量在外向性(劣势)优势中的作用:能量关系与任务冲突如何阐明外向性与主动绩效之间的关系

Energy's role in the extraversion (dis)advantage: How energy ties and task conflict help clarify the relationship between extraversion and proactive performance

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 2016
被引 49
人大 AABS 4

中文导读

研究外向者在团队工作中如何通过建立能量关系获得主动绩效优势,并发现团队任务冲突会逆转这一优势。对管理者理解团队人格组合与冲突管理有参考价值。

Abstract

Summary While academic and practitioner literatures have proposed that extraverts are at an advantage in team‐based work, it remains unclear exactly what that advantage might be, how extraverts attain such an advantage, and under which conditions. Theory highlighting the importance of energy in the coordination of team efforts helps to answer these questions. We propose that extraverted individuals are able to develop more energizing relationships with their teammates and as a result are seen as proactively contributing to their team. However, problems in coordination (i.e., team task conflict) can reverse this extraversion advantage. We studied 27 project‐based teams at their formation, peak performance, and after disbandment. Results suggest that when team task conflict is low, extraverts energize their teammates and are viewed by others as proactively contributing to the team. However, when team task conflict is high, extraverts develop energizing relationships with fewer of their teammates and are not viewed as proactively contributing to the team. Our findings regarding energizing relationships and team task conflict clarify why extraversion is related to proactive performance and in what way, how, and when extraverts may be at a (dis)advantage in team‐based work. Copyright © 2016 John Wiley & Sons, Ltd.

组织行为学团队管理人格心理学团队效能