弱者效应:通过品牌传记营销劣势与决心

The Underdog Effect: The Marketing of Disadvantage and Determination through Brand Biography

Journal of Consumer Research · 2010
被引 289
FT 50UTD 24ABS 4★

中文导读

研究了品牌讲述自己出身卑微、资源匮乏但坚持不懈的“弱者传记”如何提升消费者的购买意愿、实际选择和品牌忠诚,并发现其效果源于消费者对品牌的身份认同。

Abstract

We introduce the concept of an underdog brand biography to describe an emerging trend in branding in which firms author a historical account of their humble origins, lack of resources, and determined struggle against the odds. We identify two essential dimensions of an underdog biography: external disadvantage, and passion and determination. We demonstrate that such a biography can increase purchase intentions, real choice, and brand loyalty. We argue that these biographies are effective because consumers react positively when they see the underdog aspects of their own lives being reflected in branded products. Four studies demonstrate that the underdog brand biography effect is driven by identity mechanisms: we show that the effect is (a) mediated by consumers' identification with the brand, (b) greater for consumers who strongly self-identify as underdogs, (c) stronger when consumers are purchasing for themselves versus for others, and (d) stronger in cultures in which underdog narratives are part of the national identity.

品牌营销消费者行为心理学广告学