Risk management and coordination in service supply chains: information, logistics and outsourcing
本文简要审视了服务供应链系统中的协调与风险管理挑战,并介绍了特刊中的技术论文,对研究服务供应链的学者有参考价值。
A service supply chain, which is a system formed by a network of suppliers, service designers, service providers and other service partners, aims to transfer available scarce resources into services and deliver them to satisfy customer needs. It is a known fact that service supply chain management is playing a more and more important role in modern economies. However, the unique features of service supply chains also create new challenges that call for proper management of the respective operations. In particular, how to coordinate a service supply chain with risk considerations is a critical issue. In this paper, we concisely examine coordination and risk management challenges in service supply chain systems. We also introduce the technical papers featured in the special issue.