Supply Chain Management with Online Customer Selection
研究了供应链管理中在线客户选择问题，客户依次到达，需立即决定是否接受，目标是最小化缺货与生产成本，提出了两种基于离线子问题求解的在线算法，并证明其常数竞争比。
We consider new online variants of supply chain management models, where in addition to production decisions, one also has to actively decide on which customers to serve. Specifically, customers arrive sequentially during a selection phase, and one has to decide whether to accept or reject each customer upon arrival. If a customer is rejected, then a lost-sales cost is incurred. Once the selection decisions are all made, one has to satisfy all the accepted customers with minimum possible production cost. The goal is to minimize the total cost of lost sales and production. A key feature of the model is that customers arrive in an online manner, and the decision maker does not require any information about future arrivals. We provide two novel algorithms for online customer selection problems, which are based on repeatedly solving offline subproblems that ignore previously made decisions. For many important settings, our algorithms achieve small constant competitive ratio guarantees. That is, for any sequence of arriving customers, the cost incurred by the online algorithm is within a fixed constant factor of the cost incurred by the respective optimal solution that has full knowledge upfront on the sequence of arriving customers. Finally, we provide a computational study on the performance of these algorithms when applied to the economic lot sizing and joint replenishment problems with online customer selection.