安全并非偶然:更安全仓库的前因

Safety Does Not Happen by Accident: Antecedents To A Safer Warehouse

Production and Operations Management · 2016
被引 50
FT 50UTD 24ABS 4

中文导读

研究了仓库经理的安全特定变革型领导对事故、质量和生产率的影响,发现预防焦点正向影响该领导行为,且该领导行为减少事故而不损害生产率或质量。

Abstract

On a daily basis, thousands of employees suffer from severe occupational accidents worldwide. These accidents not only lead to negative consequences for the physical and mental health of employees, but also to high costs for companies and the society as a whole. A large share of these accidents take place in warehouses. Prior research has demonstrated the critical role of leadership, and especially safety‐specific transformational leadership (SSTL), in reducing warehouse accidents. Yet several important questions concerning SSTL remain: What effects does SSTL have on outcomes other than safety, and what determines whether leaders display SSTL behaviors? To answer these questions, this research studies the relationship between SSTL of warehouse managers and not only occupational accidents, but also quality and productivity. Moreover, it investigates the managers who are most likely to display SSTL. Data from 87 warehouse managers and 1233 employees were used to test the conceptual model. The results suggest that the dispositional prevention focus of the manager (one of two possible motivational strategies that people deploy) positively relates to SSTL, and that SSTL negatively relates to occupational accidents. Furthermore, SSTL and its identified negative relationship with occupational accidents does not appear to have detrimental impact on productivity or quality. These results extend existing models of SSTL and safety, and can help companies to reduce the number of accidents and the associated costs by selecting and developing safety‐specific transformational leaders.

运营管理领导力职业安全仓储管理