Dynamic admission control for two customer classes with stochastic demands and strict due dates
研究了公司在两类随机到达、有容量要求和严格截止日期的需求下,如何通过动态准入控制最大化期望利润,提出了基于阈值的近似算法,并验证其优于基准策略。
We study a dynamic capacity allocation problem with admission control decisions of a company that caters for two demand classes with random arrivals, capacity requirements and strict due dates. We formulate the problem as a Markov decision process (MDP) in order to find the optimal admission control policy that maximises the expected profit of the company. Such a formulation suffers a state-space explosion. Moreover, it involves an additional dimension arising from the multiple possible order sizes that customers can request which further increases the complexity of the problem. To reduce the cardinality of possible policies, and, thus, the computational requirements, we propose a threshold-based policy. We formulate an MDP to generate such a policy. To deal with the curse of dimensionality, we develop threshold-based approximate algorithms based on the state-reduction heuristics with aggregation proposed previously. Our results reveal that for the majority of instances considered the optimal policy has a threshold structure. We then demonstrate the superiority of the proposed threshold-based approximate algorithms over two benchmark policies in terms of the generated profits and the robustness of the solutions to changes in operational conditions. Finally, we show that our proposed policies are also robust to changes in actual demand from its estimation.