循环经济中的再制造:消费者转换行为研究

Remanufacturing for the Circular Economy: An Examination of Consumer Switching Behavior

BUSINESS STRATEGY AND THE ENVIRONMENT · 2016
被引 419
人大 A-ABS 3

中文导读

研究消费者从购买新产品转向购买再制造产品的意愿,发现价格、政府激励和环境效益等宏观因素受消费者态度的调节,态度是预测转换行为的关键。

Abstract

Abstract For the circular economy to be tenable, consumers need to not only return products after use, but also purchase products that are remanufactured. However, research finds that consumers have a poor opinion of remanufactured products and are typically not prepared to adopt them. Thus, development of the circular economy is dependent upon deeper understanding of consumers’ attitudes and behaviors. Research typically considers either micro‐level or macro‐level factors when assessing consumer perceptions of remanufactured products. The current research incorporates macro‐level factors of price, government incentives and environmental benefits with the moderating influence of micro‐level consumer attitudes to examine consumers’ intention to switch from purchasing new products to remanufactured products. The findings suggest that a consumer's attitude toward remanufactured products is an important moderating factor predicting consumer switching behavior to remanufactured products. Copyright © 2016 John Wiley & Sons, Ltd and ERP Environment

循环经济再制造消费者行为市场营销环境经济学